How do I place an order?
Follow these four steps to select your product,
upload your artwork, and submit your order.
01
Select Your Product
- Choose your product.
Browse the Products menu or start from our Home page.
- Configure your order.
Use the product’s price calculator to select quantity,
size, paper stock, color, turnaround, and other available
options. Your price appears once all required selections
are complete.
- Upload your artwork.
Under “Upload Files,” click “Select” and choose your file.
For multiple files, use the additional upload fields
or combine your files into a ZIP folder.
- Estimate shipping.
Enter your ZIP or postal code under “Estimate Shipping”
and click “Get Rates.”
02
Add to Cart & Review
- Add your product.
Click “Add to Cart” after making your selections
and attaching your artwork.
- Make changes if needed.
Use “Edit” to update quantities or attachments,
“Remove” to delete an item, or “Continue Shopping”
to add more products.
- Log in or create an account.
Sign in to select your shipping method and delivery
address, then return to your saved cart.
- Review your order.
Confirm your products, shipping method, and delivery
address, then click “Proceed to Checkout.”
03
Checkout & Pay
- Apply your promotion code.
Enter your code and click “Apply Promo Code”
before submitting your order. Promotion codes
cannot be applied after submission.
- Add order details.
Enter your purchase order number, cost center number,
or additional instructions where applicable.
- Check the final summary.
Review all details. Use “Edit quantities or shipping
options” if you need to make changes.
- Submit and pay.
Click “Submit Order and Pay with Credit Card”
and complete the payment instructions.
A PayPal account is not required to pay by credit card.
04
Approve Your Proof
- Review your requested proof.
For a PDF softproof, use the link in our email
to view and approve your artwork.
If you requested a hard copy proof, we will send
it by mail or courier.
- Submit your approval.
Approve a softproof through the emailed approval link.
Return a signed hard copy approval by mail or fax.
- Check everything before approving.
Changes cannot be made after proof approval.
- Production can begin.
Your turnaround starts once your print-ready files,
full payment, and any required proof approval
have been received, subject to the cutoff time.
Proof cutoff: 8:00 AM.
Orders or proofs approved after 8:00 AM begin
their production turnaround the next business day.
Frequently Asked Questions
Select a question below to view the answer.
How do I know I’m ordering the right product?
Browse the Products page and select a product to view
its description, available options, and pricing.
Check that the size, material, and finishing options
match your needs.
If you have questions, select Contact Us
in the website’s navigation menu. Our team can help
you choose the right product before ordering.
How do I see the price before placing my order?
Product pages provide instant pricing.
Your price appears automatically after you select
all required options, such as quantity, size,
paper stock, color, and turnaround.
For a custom print job, select
Custom Quote in the navigation menu
to request pricing.
What shipping methods can I choose?
Available shipping methods and estimated rates
are shown on the product page.
Under Estimate Shipping, enter
your ZIP or postal code and click
Get Rates.
After adding the product to your cart,
log in to select your shipping method
and delivery address.
Is your website secure for online payments?
Credit card payments are processed through
PayPal or Authorize.net,
using their secure payment systems.
We accept American Express, Discover,
Mastercard, and Visa.
You do not need a PayPal account to pay by credit card.
PayPal account payments are also available
when offered at checkout.
Can you refuse my order?
Yes. Printbyme Inc. reserves the right to refuse
an order at its discretion, including orders containing
material we consider offensive, indecent, improper,
illegal, or infringing on a third party’s rights.
As stated in our Terms of Use,
customers accept full legal responsibility
for the content submitted and printed on their behalf,
even if we accept and print the order.
The Terms of Use link is located at the bottom
of the website.
What turnaround times do you offer?
Standard and Rush production options are listed
on the applicable product pages.
Advertised turnaround times reflect typical production
under normal circumstances and exclude
Saturdays, Sundays, and holidays.
We make every effort to meet your target deadline.
However, equipment breakdowns, illness, weather,
delivery disruptions, acts of nature, and other
unforeseen events may cause delays.
Have a specific deadline? Contact us before ordering
to discuss production and delivery timing.
Is it necessary for me to approve my proof?
Yes, if a proof has been requested.
Production will not begin until we receive
your proof approval.
- PDF softproof:
approve through the emailed approval link.
- Hard copy proof:
return your signed approval by mail or fax.
Review your artwork carefully.
Changes cannot be made after approval.
Orders or proofs approved after
8:00 AM begin their production
turnaround the next business day.
When does production of my order start?
Production can begin once all of the following
requirements are complete:
- All print-ready artwork has been uploaded.
- Full payment has been received.
- Your proof approval has been received,
if a proof was requested.
- The applicable production cutoff time has been met.
Missing files, payment, or required approval
will delay the start of production.
Do turnaround times include shipping time?
No. Shipping transit time is additional
to production turnaround.
Allow time for both when planning your order.
Production Turnaround
Time to produce your order
Shipping Transit
Additional time for delivery
